Cream printed letterhead sheets arranged in a neat stack on a light desk, calm neutral tones

Terms & Conditions

The terms of use that govern access to and use of the Print Eleven website and the printing services ordered through it.

210-606-2806 · info@printeleven.com
United States · Working Hours 10am - 6pm

Terms of Use

These Terms & Conditions govern your access to and use of PRINTELEVEN.COM and any order you place with Print Eleven, a printing service based in San Antonio, Texas. By placing an order or otherwise using the website, you agree to the terms set out below.

Print Eleven provides printed business stationery and marketing materials, including business cards, postcards, door hangers, car magnets, brochures, outdoor banners, envelopes, letterheads, magnets, mounted canvas, rack cards and banner stands.

Payment

I acknowledge that I am the sole owner of the credit card used for this purchase, or that I am authorized to use such credit card. I do not hold Print Eleven responsible for me using this credit card or PayPal account as a form of payment.

  • Payment is due as part of the order process, and orders are acknowledged once payment has been received.
  • Job order information must be submitted thoroughly and completely for the order to be processed accurately.
  • Design approval is required before printing begins; a signed “Design Approval” form or written approval is needed for the job to go to press.

The terms and conditions on this page explain the agreement between you and Print Eleven, a screen printing and t-shirt printing service based in San Antonio, Texas, covering everything from browsing the online shop and reviewing available products and pricing to placing orders for custom apparel, business stationery, and promotional items such as printed postcards, door hangers, team shirts, and drinkware. Placing an order or otherwise using the site indicates your acceptance of these terms, which also address customer accounts, shipping and handling, file setup and design proofs, material choices, and the everyday prices quoted through the storefront. If anything here seems unclear, the support team is reachable during listed working hours for questions about orders, artwork requirements, or the policies that apply to returns and guarantees.

Acceptance of Terms of Use

By using this website, you agree to accept these terms in full. If you do not agree with any part of these terms, you should not continue to use the website.

Our Company Policy sets out the policies required to process a job order efficiently, including design approval and a disclaimer regarding spelling errors or misspellings that are not approved before printing.

Right to Modify

Print Eleven reserves the right to modify these terms at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms. Questions about your order or these terms can be directed to our team through the support channels listed on this site.

Order Handling

ItemDetails
CancellationsOrders cannot be cancelled once plated or sent to print.
Design approvalSigned “Design Approval” form or written approval is required before printing.
Spelling and accuracyDisclaimer regarding spelling errors or misspellings if artwork is not approved before printing.
Order informationClients must submit all job order information thoroughly so the job can be produced as specified.

Related Policies

Our Privacy Policy describes the data we collect and how it is used. For shipping terms, including free shipping on all orders over $150, see Free Shipping Policy.

Free shipping over $150 Money-back guarantee Free design proofs